At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.
Our Infrastructure Services – Data Protection team is thrilled to offer an exciting opportunity for a technologically savvy professional to join us as a Data Protection Engineer. In this role, you will primarily focus on operational activities, such as ensuring jobs run smoothly and troubleshooting issues. This position provides an excellent entry point into data protection, encompassing tasks like data backups, restores, ransomware protection, and other related activities. Experience with Commvault and VMware is highly beneficial. You should enjoy working collaboratively within a team while also being capable of working independently in a fast-paced, challenging, and rewarding environment.
This position offers the flexibility to work remotely, but candidates should reside in one of the following hub locations to facilitate occasional office visits: the Greater Kansas City, MO area; Southwest Missouri; the Dallas, TX area; or the Louisville, KY area
What you'll be responsible for:
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Assists in providing operational system engineering support for enterprise applications in a high availability, 24x7x365 environment.
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Provide daily support and drive continuous improvement for the Commvault data protection infrastructure.
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Assists with IT functions such as design, analysis, evaluation, testing, debugging and implementation of applications programs in support of one or more functional areas.
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Assists in reviewing issues logs and capacity reports to identify trends and present solutions that should be implemented enterprise wide.
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Assists with the preparation of systems assessments or certifications.
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Assists with the execution of test processes and scenarios, track results, and implement code upgrades for Commvault and Zerto infrastructure.
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Maintain in-depth documentation.
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Perform other duties as assigned.
What you'll need to have:
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Must have at least 1 year experience in systems administration in a Windows/Linux environment. This experience must include patching experience.
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Must have at least 1 year of data protection and disaster recovery experience.
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Candidates must be able to participate in an on-call rotation for one week each month.
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Must be able to travel 10% for team meetings, conferences, or trainings.
What would be nice for you to have:
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Experience with PowerShell scripting.
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Experience with change management.
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Experience with project management
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.
Why Jack Henry?
At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.
We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
